Humanização e incorporação tecnológica em saúde: a realidade em dois hospitais do cenário baiano

Abstract

The research aims to analyze the interface between humanization and technological resources in hospitals. It was the result of an investigation under a qualitative approach, while the data were analyzed in addition to the quantifiable dimensions, but a universe embraced by signs, senses and meanings attributed to the object in focus. The empirical universe of the study was two hospital equipments linked to the Department of Health of the State of Bahia, administered under different legal and administrative systems. The choice of these hospitals met the criteria: broad flow demand of massive technological development and that were allocated near the university in which the study is linked. Empirical research showed with the application of semi-structured interviews scripts together professionals from both units. Discussions necessary researches are categorized in the debate on hospital care, specifying on its structure and the adjacent and constituent subjects in defendants processes. The results of this study reflect issues to the very interface between humanization and technological resources in health, converging on the antagonistic character attributed to technology, now seen as making it humanizes, sometimes as dehumanizing mechanism. Also, the data also indicate on the various meanings attributed to humanization, converging with its polysemous attribute. Although, all the undertaken theoretical basis points directives that establish with the ideal of restructuring hospital care, with a focus to their practice. With regard, it urges the need to safeguard the qualities inherent in the principle of ethics, as they stand up for human values in much needed. Therefore, the discussions related to the paradigm of execution of humanization in the health field by the driver of technological resources, are recurrent. Thus, it points out the need to build care environments conducive to the introduction of targeted practices and demarcated by the complementarity between categories humanization and technology. Therefore, the need to adopt and reflect on an integrative approach is argued between them, facilitating the humans values to scale on the technologic practices, proceduralists, as combated.